Troubleshooting Errors

Sometimes you may find yourself facing a problem that doesn't have a clear solution. These troubleshooting tips may help you solve problems you run into.

Issues on the Exchange

INSUFFICIENT_OUTPUT_AMOUNT

The transaction cannot succeed due to error: JamonSwap: INSUFFICIENT_OUTPUT_AMOUNT. This is probably an issue with one of the tokens you are swapping.

The transaction cannot succeed due to error: execution reverted: JamonSwap: INSUFFICIENT_OUTPUT_AMOUNT.

You're trying to swap tokens, but your slippage tolerance is too low or liquidity is too low.

Solution

1. Refresh your page and try again later.

2. Try trading a smaller amount at one time.

3. Increase your slippage tolerance:

   • Tap the settings icon on the liquidity page.

   • Increase your slippage tolerance a little and try again.

4. Lastly, try inputting an amount with fewer decimal places.

Reason

This usually happens when trading tokens with low liquidity.

That means there isn't enough of one of the tokens you're trying to swap in the Liquidity Pool: it's probably a small-cap token that few people are trading.

However, there's also the chance that you're trying to trade a scam token which cannot be sold. In this case, JamonSwap isn't able to block a token or return funds.

INSUFFICIENT_GAS

The transaction cannot succeed to error: JamonSwap: INSUFFICIENT_GAS. This is probably an issue with one of the tokens you are swapping.

Solution

1. Buy the token you need to perform the operation.

2. Update the page when you have made the purchase and try again.

Reason

Your transaction could not be carried out because you lack gas to carry out the operation.

Transfer_Aborted

At the bridge when performing a token transfer to the Polygon network.

Solution

1. Refresh your page and try again later.

2. Remove all or part of the decimals from the token amount.

Reason

Transactions with many decimal places are not supported.